Are you using chatbots?

November 12, 2024 Blog Post

At Verita, one of our fundamental values is Relentless Evolution. We are always striving to innovate and enhance our services. On our settlement websites, we provide an industry-leading chatbot that offers fully automated responses, live chat with agents, an automated/live hybrid option, and callback features. Our system is designed for efficiency, enabling agents to assist multiple claimants simultaneously while also being accessible for those with hearing or speech impairments. Additionally, the chatbot continually learns from the most common queries and questions posed by users.

View a quick demo below and contact Verita’s settlement administration team to learn more!

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